| Sales, Tech Support, Orders |
Phone 8-5 M-F Central Time
800-942-0315 (U.S. & Canada) or 847-918-3510
Click here to email us |
Tom Grimes, Director of Customer Service & Inside Sales, ext. 318 |
| Jim LeValley, Customer Service Manager, ext. 315 |
| Joyce Padera, Inside Sales, ext. 312 |
| Credit Card Orders |
We accept American
Express, Discover, MasterCard, VISA
See our Privacy Policy
Call us at 800-942-0315 to place your credit card order or
fax your order to 800-949-7502 |
 |
| Purchase Orders |
To set up an account with us please download our terms and conditions and credit application:
Terms and Conditions pdf
Excel Credit Application or
pdf Credit Application
Use either the Excel spreadsheet or the pdf form.
Please allow 7 to 14 days to process credit application depending on how quickly your credit references respond.
To avoid delaying your order, use your company credit card until the credit application process is complete.
If you plan to resell our products there is additional paperwork
Illinois form CRT-61 Certificate of Resale
Resellers must fill out and send us the Illinois Certificate of Resale CRT-61.
If you are a reseller outside of Illinois, this form is still required.
Your state resale tax certificate(s) must be provided if you are a reseller.
Copies can be emailed to credit at api-usa.com or faxed to 800-949-7502.
|
Fax your purchase order to
800-949-7502 or 847-968-4891
or
Email purchase orders to sales at api-usa.com
Payment in full is due net 30 days from our invoice date
Mail remittance to
Absolute Process Instruments
Accounts Receivable
1220 American Way
Libertyville, IL 60048 |
| Lead Times and Shipping |
3 to 5 business days for most API-manufactured products.
7-10 days for most Cecomp products.
3-4 weeks for Camille Bauer products if not in stock.
4 weeks for APCS products.
4-6 weeks for RheinTacho products if not in stock.
Call factory to get the exact lead time for your order. |
Normal shipment via UPS Ground
Other shipping methods are available upon request
Prices F.O.B. Factory, Libertyville, IL 60048 USA |
| API Sales Partners & Distributors |
Click here to find your API sales partner or Call 800-942-0315 for your local API distributor
API sales partners can assist you with your application, product selection, and can provide
on-site assistance. Some specialize in certain industries or markets, and may stock popular models. |
| Canadian Distributors |
Mod-Tronic Instruments Ltd.
Brampton, Ontario
Phone: 905-457-6322 |
Furneco International
Brossard, Quebec
Phone: 450-444-5885 |
| International Exporter (Sales to Mexico, Central and South America) |
APCS Corporate (Sales to Asia, Africa, Europe) |
Maida International Ltd.
Locust Valley, New York
Phone: 516-676-3079 |
A.P.C.S. Pty. Ltd.
Seven Hills NSW Australia 2147
Phone: +61 2 8825 9295 |
Contact Us